Shipping Policy
Last Updated: May 2026
Welcome to Sharma Communication.
We are committed to delivering your orders safely, quickly, and efficiently across India. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During festivals, sales, or high-demand periods, processing time may increase slightly.
Shipping policies commonly separate processing time from delivery time and include tracking, delivery estimates, and delay conditions. (iubenda.com)
2. Shipping Coverage
We currently ship products across most locations in India.
For remote or non-serviceable PIN codes, delivery may take additional time or may not be available.
3. Delivery Time
Estimated delivery timelines:
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Government restrictions
- Natural disasters
- Incorrect delivery information
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered on selected products or promotional orders.
- Additional charges may apply for bulky or heavy products.
Transparent communication of shipping costs and timelines is considered a best practice for ecommerce stores. (iubenda.com)
5. Order Tracking
Once your order is shipped:
- You will receive a confirmation message/email with tracking details.
- Tracking updates may take 24 hours to become active.
Customers can track their shipment directly through the courier partner website.
6. Incorrect Address & Failed Deliveries
Please ensure your shipping address and mobile number are accurate.
If:
- the address is incorrect,
- the customer is unavailable,
- or delivery fails multiple times,
then re-shipping charges may apply.
7. Damaged or Missing Products
If your order arrives damaged, defective, or incomplete:
- Contact us within 48 hours of delivery.
- Share clear photos/videos of the package and product.
- Our support team will review the issue and provide a suitable resolution.
8. Delayed Shipments
While we aim for timely delivery, delays may occasionally occur due to factors beyond our control.
In such situations, we will try to keep you informed through available contact details.
9. International Shipping
Currently, we do not offer international shipping unless specifically mentioned.
10. Contact Us
For shipping-related questions or support:
🌐 sharmacommunication.in
📧 Email: support@sharmacommunication.in
📱 Phone/WhatsApp: +91-8427109840
A clear shipping policy helps customers understand delivery timelines, shipping costs, tracking procedures, and dispute handling expectations.
